FAQ'S

Here you can find answers for frequently asked questions. In case you need more information feel free to contact me at: info@shellyclayspot.com

 

DO YOU MAKE CUSTOM ORDERS?

I do! Contact me to find out if I can make what you have in mind.

HOW LONG WILL IT TAKE TO HAVE MY ORDER READY?

If I don't have your desired product in stock, it will take us between 3-4 weeks to have it packed & ready for shipping. Please understand that working with ceramics takes time,

it's important for me that you will get your product as perfect as I want it to be! 

CAN I PAY WITH MY CREDIT CARD?

We process online transactions securely through PayPal. Please notice that you can enter your credit card details when checking out with Paypal, even if you don't have a Paypal account or if you don't feel like using it. It's safe, easy to use and no fees are included. Feel free to contact me if you have any questions regarding to your transaction.

 

PACKAGING & GIFT WRAPPING

Our products are shipped with protective packaging.
If your order is a gift for a loved one, let us know! We will be happy to gift wrap it and add your words.