Shipping Info

ShellyClayspot ceramic studio ships worldwide through Israel Post Office. Due to ceramics nature the shipping is calculated by weight. On your checkout the shipping rates are posted.

✔ Shipping costs include: postage, packaging & handling.

✔ All items will be packed very well, and shipped from Israel by registered airmail within 3-4 weeks of payment (unless it’s a custom order – see info regarding custom orders down below in “Additional Information.”).

✔ I will always use the address from your checkout page - not the Paypal address (unless otherwise requested).

✔ Please expect up to 2-3 weeks delivery time from Israel to the USA, Canada or Australia, and not less than 10 days to Europe. Feel free to contact me with any special requests or upgrades for mailing.

✔My customers are responsible for claiming their packages upon delivery - items may need to be picked up at your local post office - and any duties/fees due upon delivery are the buyer's responsibility. If your item is unclaimed it will be returned to me - in which case your purchase will be canceled and refunded minus shipping as soon as I receive the item back.

✔ My home/studio is smoke-free.

✔ Shelly Clay Spot is not responsible for any unexpected costs incurred with regard to customs to your country. Sometimes packages can be stopped at customs. I can't be responsible for customs fees or taxes; your country is free to make citizens pay fees on imported items, according to the local law.

✔ If you'd like an upgrade on shipping, please let me know.